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logo.jpgMake-Up Lesson Policy

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1. Once a lesson is paid for, it is expected that that lesson will take place.

2. Endeavour to be available for every lesson. If the regular lesson time poses a problem, contact your teacher to find a time that is more suitable.

3. Give as much notice as possible when cancelling a lesson. Email 24 hours prior to lesson; call or text if closer to lesson time.

4. It is YOUR responsibility to arrange a make-up lesson. Please phone your teacher.

5. A forgotten lesson is forfeit.

6. The make-up surcharge is now no longer charged.

7. All make-up lessons will be given online.

8. A maximum of 2 cancelled lessons per student per year (September to June) will be made up. If a make-up lesson cannot be scheduled during the school year, cancelled lessons will be made up during the summer months (July/August).

9. Make-up lessons cannot be carried forward to the next school year.

10. Regularly scheduled lessons cannot be used as make-up lessons.